We’re Hiring!
We are Sanctuary, and we’re looking for a Donor and Stakeholder Relations Coordinator to join our team by mid-April 2023. This job is perfect for someone with a passion for social justice, strong organizational and writing skills, and a love of people and Jesus.
Take a look at the job description below! If you are interested in the position, please apply here: Donor and Stakeholder Relations Coordinator Job Application
COMPANY: Sanctuary Ministries Toronto
LOCATION: Toronto, ON
TYPE: Full-time
DONOR AND STAKEHOLDER RELATIONS COORDINATOR JOB DESCRIPTION
This role is about building relationships and supporting our operations. You’ll be reaching out and responding to individual donors—both verbally and in written form— making sure that they’re served exceptionally well and feel more connected to Sanctuary because of your communication. You’ll also be engaging with our wider community, including our neighbours, partner organizations and businesses, etc.
While we prefer to think of our donors and prayer supporters as friends and partners, you’ll achieve success in your role through well-honed customer service skills, and a warm, polished communication style. You’ll also be managing databases, financial information, and finding new efficiencies to help Sanctuary run more smoothly. A strong knowledge of Microsoft Excel for in-depth data analysis, attention to detail, and consistent follow-through will serve you well.
SPECIFICALLY YOU WILL:
Oversee and be involved in the prompt and regular acknowledgment of donations
Oversee and be involved in the timely distribution of annual tax receipts
Manage our relationship with the communications team, who prepares newsletters and other communication tools for our donors and other supporters
Provide administrative support and advice to other members of the Donor Relations team about their meetings with donors
Take a lead role in working with other staff and community members to plan, organize and execute key community events throughout the year
Seek out and apply for suitable financial grants, providing grant reporting as required
Seek out and design opportunities to engage with and foster relationships with our neighbours (businesses, churches, condo buildings, etc.) and broader community stakeholders
Be an active participant in creating and understanding Sanctuary’s annual budget
Actively participate in other aspects of our community, including community drop-ins, community care, walking outreach, Sunday services, etc.
ADDITIONAL EXPECTATIONS FROM ALL STAFF MEMBERS:
Involvement in fundraising and investment in self-care practices (e.g. trauma-informed therapy)
Provide both personal and pastoral/spiritual support for community members, including prayer and Bible study (where appropriate)
Participation in weekly all-staff meetings and two annual staff retreats (typically offsite)
Participating in training on anti-racism, anti-oppressive practices, and non-violent de-escalation required
Participation in training for overdose prevention and response and first aid required
QUALIFICATIONS FOR THE ROLE
THESE ARE OUR “MUST HAVES”
Experience in a customer service role
Proven administrative and writing skills
Experience using Microsoft Excel to analyze data and create documentation
AND THESE ARE OUR “NICE TO HAVES”
Experience in donor relations and/or development role
Experience in event planning, organization and execution
Experience working with financial statements and budgets
Experience working with marginalized men and women
YOU’LL SUCCEED IN THIS ROLE IF YOU HAVE THESE CHARACTERISTICS:
Your Christian faith informs, motivates and inspires all facets of your life.
You are comfortable with tension and ambiguity. This community includes a wide range of people. We don’t always agree, but we always care for one another. Sanctuary tends towards being a harm-reduction community, and the tension of wanting the best for people while supporting them where they’re at is part of our reality.
You are a strong communicator. You listen more than you talk, and you want to understand other people’s viewpoints. You are clear in your words, and you are able to convey empathy and conviction.
You are resourceful. When something goes wrong, you know how to bring together resources on hand to make it right, whether the challenge is logistical or interpersonal.
You are flexible. Schedules around here are written in pencil, and you’ll probably be asked to do things you’ve never done before. You can change plans when the need arises.
You engage intentionally with self-care. This is a community that puts you at risk for trauma, compassion fatigue, burnout, and compound grief. It’s essential that you are someone who regularly accesses a personal support network and strives to maintain health through activities and resources that ground and inspire you.
HOURS AND COMPENSATION
Full-time, permanent
Flexible hours, with 2-4 evenings/wk and 1 weekend/month
Competitive salary $52,800, plus you may be eligible for additional financial dependant benefits
Generous benefits package(both financial and other benefits), including LTD coverage
4 weeks of paid vacation per year
HOW TO APPLY
ONLINE APPLICATION
Applicants interested in applying, please provide a Cover Letter highlighting their suitability for this role along with a resume by Friday, February 24, 2023 at 5pm.
Our online application will give you the option to apply to this role as a complete person – not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. After submitting, you'll receive an email inviting you to log in and view your assessment results.
We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us with the “Help” button in the application.
We will review applications as they are received and look forward to hearing from you.
INTERVIEW PROCESS
After the initial online application process, the interview process at Sanctuary involves several steps. While we acknowledge that the process is fairly lengthy and involved, we believe it is an important process.
Those candidates for whom an interview is desired will be contacted by Tuesday February 28, 2023, so that an interview time can be set within the following week
Interviews will be conducted with a hiring team the week of March 3-10.
After the interview, short-listed candidates will be asked to attend at least one Sanctuary worship service (Sunday afternoons between 5:00 and approximately 7:15) and a Sanctuary drop-in for a minimum of one hour. The drop-in times are Tuesday between 10:30 am – 3:00 pm and Thursday between 4:30 pm – 9:00 pm. Prior to attending the drop-in, the candidate should contact the team to ensure arrangements can be made to provide an orientation to the drop-in setting at Sanctuary. No such arrangements need to be made for the worship service. These experiences may provide an opportunity for the candidate to talk with some of our team and will offer them a valuable opportunity to get a first-hand sense of the Sanctuary community.
After the interview and visits are completed, a successful candidate will be selected and your references will be contacted.
Subject to the mutual agreement of yourself and the team, you will be asked to join us.
The target start date is mid-April 2023.
ABOUT SANCTUARY
At Sanctuary, we are becoming a healthy, welcoming community where people who are poor or excluded are particularly valued. This community is an expression of the good news embodied in Jesus Christ.
Our faith and relationship with God inform us in identifying the following as some of our core values:
Dignity: We believe that each person is created in the image of God and, as such, has the right to be treated with the utmost dignity.
Mutuality: We have come to our relationships recognizing that each person has gifts to be shared and gifts to be received.
Inclusivity: We intend that our community at Sanctuary will be as inclusive as Jesus was in his life.
The words we often use to describe ourselves are “community” and “family”. Our staff and those we serve “do life” together. It can be challenging, complicated and messy. We find that it’s also enlivening, fulfilling, and deeply meaningful.
Sanctuary is a freeing place to work. While accountable to each other, we have a lot of autonomy to manage our own schedules and workflow, because we trust one another. We each have a deep commitment to this community, as well as to our roles within it.
Each of our team, regardless of their unique focus within the community of Sanctuary, is committed to viewing ourselves first and foremost as members of the community.
By joining us, you’ll become an important part of our close-knit community. We hope that you’ll feel at home here, you’ll be with us for the long haul.